Terms & Conditions

Making A Purchase
Feel free to browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When you have placed your order you will receive email confirmation of your order.

We accept Visa, Mastercard, Switch, Solo, Maestro, via Paypal. We also accept cheque, made payable to "MediaVue". Please send cheques to this address: MediaVue, 437 Aldborough Road South, Ilford, Essex, IG3 8JN. All goods will be charged in GBP

In the case of a price change we will contact you first to see if you wish to proceed with the transaction.

Shipping And Handling
Please check each item as shipping varies. All shipping is free to UK only.

Delivery Schedule
We will normally send your order to you in 1 or 2 business days with a courier of our choice. International orders are generally shipped in under 7 days. Whilst we try to meet all our orders, we cannot be held responsible or offer any compensation for any disappointment endured if we fail to meet our designated delivery time as we are at the mercy of the shipping company. All orders are subject to availability.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For all orders 17.5% VAT is included in the price shown on the web site.

Credit Card Security
All credit card numbers are encrypted in the Paypal software when the order is placed using 128 bit encryption. They are not held in clear text on any web site.

Guarantee
Please check the product detail page of the product required, as this will show the warranty information for that particular product. Goods out of packaging will only be refunded if it is shown that they are materially faulty, if this is the case please contact us first.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0) 20 33 55 7774

Privacy Policy
MediaVue do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
Faulty goods must be returned to us within 14 days for refund or replacement, please ring us on +44(0) 20 33 55 7774 Monday -Friday 9.00am-5.00pm to arrange a return.

Remittance Terms
All products remain the property of MediaVue until paid in full. Invoices to be paid within 30 days.